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Common Questions

How do I apply a coupon to an order?
Coupon codes can be applied at checkout on the left hand side of the screen. Only one coupon code is allowed per order.

If I entered the wrong billing address, what should I do?
Please contact our Customer Care Team at and we will correct this for you as soon as possible!

Why is my credit card charged upon order placement?
Your security is our priority! As a policy, Trousseau does not store any credit card information and, therefore, we must charge credit cards at the time of ordering. Of course, orders can be cancelled before shipment for a full refund.

Will I be charged sales tax?
Yes, customary sales tax is charged for each order.

Wich credit card can I use to pay for my purchases?
On the Trousseau online store, you can pay for your purchases with Mastercard, Visa, and American Express cards.
We have a 100% safe card billing service. The numbers are encrypted and are nor stored in our data bank, they are send directly to the credit card administrator.